Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use VelocityHost's services.
VelocityHost is committed to safeguarding the privacy of our customers. This Privacy Policy explains our practices regarding the collection, use, and disclosure of personal information that we gather through our website, services, and customer support.
We may collect personal data such as your name, email address, billing information, and usage data when you sign up for our services or communicate with our support team. This data is essential for us to provide you with our services and ensure that we meet your needs effectively.
We offer a 30-day money-back guarantee for all hosting services. If you're not satisfied with our service, you can request a refund within 30 days of your purchase. Refunds are issued at the sole discretion of VelocityHost based on the circumstances of your case.
If there is any dispute regarding charges or services, please contact our support team immediately. We will work to resolve the issue as quickly and fairly as possible. Any chargebacks initiated without prior communication may result in service suspension.
You can cancel your services at any time by submitting a cancellation request through your customer portal. After cancellation, we will continue to provide services until the end of your current billing period, and no further charges will be made to your account after that period ends.
Once services are canceled, they cannot be reinstated without a new subscription. Any data stored on our servers may be permanently deleted following cancellation.
VelocityHost services are intended for lawful use only. You agree not to use our services for any illegal activities, including but not limited to hacking, phishing, spamming, or distributing malicious software. Any violation of this policy may result in the immediate termination of your account and legal action if necessary.
If we receive a legitimate claim that your account is involved in illegal activity, we reserve the right to suspend or terminate your services while we investigate the issue.
We take the security of your data seriously. VelocityHost uses industry-standard encryption and security protocols to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Your data is stored securely and will never be shared with third parties without your explicit consent, except as required by law or to provide services directly related to your account.
VelocityHost may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date at the bottom of this page will reflect the most recent revisions. By continuing to use our services after changes are posted, you consent to the updated policy.
If you have any questions or concerns about this Privacy Policy, please contact us at support@velocityhost.tn. We are always happy to assist you.